Herts Carpets the Harpenden Carpet and Flooring Company has joined the Carpet Foundation, which is the UK’s carpet industry’s lead body. The Carpet Foundation is supported by most of the leading suppliers to the UK residential carpet market.
The Carpet Foundation promote carpet generically and the very best practice in carpet retailing. The Carpet Foundation are supported by over 450 carpet shops nationwide, all of whom follow a Code of Practice approved by the Chartered Trading Standards Institute. The Code is exclusive to the retailers which support the Carpet Foundation, and is designed to provide customers with peace of mind that customers are dealing with retailers that they can trust. Retailers are audited annually by the TSI to ensure compliance.
Matt Lenzie Director of Herts Carpets said: “We have recently expanded our business by opening our first retail outlet, and as part of this evolution with feel that it is important that we affiliate ourselves with the high standards which are set by the Carpet Foundation and their members.”
“As a new member of the Carpet Foundation we feel that this should provide our customers and potential customers with comfort in terms of deposit protection, so if our business were to ever get in to financial difficulties then customers deposits would be protected, along with high standards of operation as well as an independent dispute resolution service if there is ever a dispute.”
“We believe that by affiliating ourselves with organisations like the Carpet Foundation, which reflect our attitudes and approach to our customers this can only be a positive thing.”
“Herts Carpets have recently rebranded the business, and feel that this branding and new retail outlet demonstrates the quality of service that we seek to provide to all of our customers along with some new manufacturer relationships which we hope our customers will love! Herts Carpets will continue to provide a mobile estimating service for our customers across Hertfordshire and customers are now welcome to visit our retail store in Southdown, Harpenden.”
Company Name: Herts Carpets Ltd
Contact Person: Matt Lenzie
Email: Send Email
Country: United Kingdom